We are one of the largest providers of comprehensive remote Diabetic Retinopathy evaluations and treatment plans in the United States. Founded 20 years ago, the program has grown to support over 100 clinics nationwide and services over 25,000 American Indian and Alaskan Native diabetic patients per year. Our screening services save people’s vision and improve their lives. For more details, see https://www.ihs.gov/teleophthalmology/
Due to increasing demand, Estenda is hiring an additional Technical Support Specialist – Tier 2. The right individual will serve a key role in supporting the program as it continues to expand the populations it serves. If you want to be an integral part of an established and well-respected company that provides telemedicine technology and is known for its excellent customer support, keep reading!
Location: This position is remote, but the ideal candidate lives on the West Coast (Phoenix, Arizona at a minimum) to provide support later in the day (2 – 5 pm PT / 5 – 8 pm ET).
Background Check Requirement: This position is contingent on the successful completion of a Public Trust-High Risk background review, a rigorous United States government background investigation process.
Travel: Rarely, but possible. Definitely < 10%
Nice to have
Estenda is a software product development and consulting team focused on creating innovative digital health solutions. We partner with academic researchers, government agencies, and commercial organizations from startups to Fortune 500 to transform data into better health. Estenda has extensive experience in full life cycle software development and is an ISO 13485-certified organization.
Founded in 2003, Estenda’s headquarters are in Conshohocken, PA, just outside Philadelphia, but we operate as a remote-first company with employees located throughout the US in all four time zones.
Benefits include fully paid family healthcare (United), dental, health savings account, life insurance, short and long-term disability insurance, 401K with match, discount programs, generous paid time off, employee assistance programs, referral bonuses, and employee thanks program.
Estenda is an ISO 13485 certified company improving our fellow human’s health and well-being, providing services focused on innovative data analytics, software development projects, research, strategy, and implementation.
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